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Delivery & Shipping

Shipping Information

All orders received through our website are packed with care and attention in house. Although our team is small, each morning we aim to process any orders received from the previous day. Once your order has been processed, checked and dispatched you will receive an email confirmation. Our working days are Monday to Friday, excluding bank holidays.

UK Delivery (2-3 working days)
Rest of the World* (7+ days)

For shipping outside of the UK please email: sales@crucisclimbing.com. 

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Possible dispatch delays

* If your order is out of stock we will contact you by phone or email to notify you. 
* If there are some things that we need to verify on your payment details, we will contact you by phone or email to to verify.
* Please note we cannot ship to BFPO, APO or PO Box addresses. We will contact you for an alternative address.
* For International orders, if your order is held up in customs this may increase the delivery time.
* We can not be held liable for parcels that are delayed or go missing when the delivery address has been inputted incorrectly or incomplete.